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Service Department
Our service department consists of 4 full-time and 2 part-time
trained technicians. We are trained and experienced in Novell and
Microsoft software products, Okidata and HP printers and are currently
working toward A+ computer repair certification. Our knowledgeable
staff can assist you via phone, on-site or in-shop with computer
repairs and troubleshooting including software as well as Internet
questions. We build our systems ourselves and keep a file on each
customer so we know what your systems have in case your needs should
change or if an upgrade is requested. We use only quality parts
including Intel motherboards and processors, brand name video cards,
US Robotics modems; our memory modules are lifetime warranted.
Need a driver for an older printer or video card? Visit our
driver page for popular sites and instructions for finding the
driver on your own, or e-mail us and we'll help you find it, e-mailing
the information back to you or downloading it for you and including
it on floppy disk or a CD-ROM. If requested, we can even include
printed instructions. Note: there may be a fee for more than just
helping.
Have a question about software or how some hardware works? Let
us know. We don't have all the answers (no one does), but we know
where to find them. Many times we can find the answer the same day
and e-mail you the answer as well as where we found it. Check out
our FAQ page for some common questions and
answers and some of the larger Internet sites that can help you
find the answer yourself.
We pride ourselves on being friendly and courteous to ALL our customers.
And remember, we do Windows, in fact, it's our specialty.
Go to our links to see a list of sites
with available drivers.
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